AI receptionist and messages
It answers texts and app messages day and night with your real prices, clinics, parking, free times and booking link, and tells patients about their own appointments.
Marlowe Aesthetics
Safe by design
Worries after treatment never go to the AI. They're marked urgent and passed straight to the clinician. It never gives medical advice and never promotes prescription medicines.
- Practice mode first: it writes what it would say as a team note, without sending
- Try it with any question before you switch it on
- Tell it anything else it should know, in your own words
One inbox for every patient message
Texts, emails and app messages in one place. Urgent messages stay at the top until someone replies.
- Message any patient from their record
- Automatic messages you can edit: confirmations, reminders, forms and check-ins
- WhatsApp coming soon
Good to know
Fair use
Up to 1,000 AI answers a month are included. Most clinics use far fewer.
In your clinic's name
Texts open with your clinic's name, and replies come straight back to your inbox.
New enquiries too
Messages from numbers that aren't patients yet appear in the inbox, ready to reply.
See it on your own treatments
Tell us a little about your clinic and we'll show you Aftiva with your own menu, prices and forms.